You know I have loved you since I found you online. You have sated my reading lust and supported my academic struggles for years. I have browsed your pages and lusted for your offers, my wish-list is long and much larger than my bank-account, and in my shopping cart lurks desires I want to consume side by side with guilt about procrastination and lazyness.
But, dear Amazon - you are making life very difficult for me now. I was unhappy with you for a while, in Sweden, when you made me run around all of Umeå to figure out where you had sent my treasures. It was not a funny game, although it did make me ride my bike, through snow and wind, to new, remote places. Back home in Norway though, safely in Volda, I forgave you, because you delivered reliably again. I found my books in my mailbox or at the mail office, a healthy little walk away from home.
I think you know where this is going, though. Amazon, how could you? Suddenly, you are demanding that I take whole days off in order to receive that which I ask of you. You expect me to stay home, like a frustrated housewife, anxiously awaiting the pleasure of those who carry my books to me. Or, I have to ask that they are delivered to work, to be commented, studied and discussed by my peers. This is no longer what I thought it was to be! So, please remember this, my old love: Those are my books you are delaying. I have paid already as you send them, but you are slowing their trip to me through your poor choices of partners. I can change my mind, you know. I can take my wishlist elsewhere, directly to the publishers, or to competitors who deliver instantly.
I also haven't forgotten previous treachery. My patience is wearing thin, my passion is fading, but I still remember the love we shared in the past. You can still repent and return to better ways. Send my books by mail again, please? It is the best distribution system for private packages in Norway. The other systems are good for business transport, but I can't leave a lecture in order to sign for a box of science fiction books. I can't stay home a whole day just to indulge my taste for graphic novels. Please realise this, and give me the option to, perhaps, pay a little more for the transport I desire. It will be cheap compared to the inconvenience and the cost in work hours.
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1 comment:
That is a very brilliant, and sweet, letter! I hope you get the answer you are hoping for.
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